Online Giving FAQ

Q. I had a problem with the giving process, or a question I need to ask.  Who do I contact?
A. You can reach us via email at

Q. Doesn't online giving require some extra fees or costs?
A. Not to you.  The full amount that you choose to donate goes to Celebration Community Church and is considered a tax-deductible gift.  There is a small fee to the church for the processing of credit and debit cards.

Q. Why do you ask me for my address and other information?
A. This information is needed to confirm that your debit, credit, or bank information really belongs to you.  It also is the information that the church needs in order to make sure that your year-end contribution statement gets to you for your tax purposes.

Q. How is my contribution documented?
A. The church receives notice everytime you make a contribution online.  Using the address information you provide, your contribution is recorded for our records.  You will also receive a receipt email from The City that you should keep to compare to the year-end reports the church sends out each January.

Q. Can you give me any more guidance about giving online?
A. When using the online giving portal through The City, you are asked to enter your credit card information.  We strongly advise the use of debit cards attached to checking accounts instead of the use of credit cards.  If you choose to give with a credit card, we encourage you to remain financially reponsible by not accruing any debt and by paying off your credit card statement on a monthly basis.

Q. Does online giving put my sensitive financial information at risk?
A. Online giving is actually less risky than handwritten checks.  An online transaction cannot be lost, stolen, or destroyed in the mail.  Web-based giving through The City has an extremely high rate of accuracy, and it is also easier for church accounting processes.  When you give through The City, the church does NOT see sensitive details like your debit card or bank account number.